# Discord Roles

## How to get a customer role?

{% hint style="danger" %}
Only the person purchasing the resource should assume the role of customer in discord. Developer / Co-Owner / Other Staff **MUST NOT** take on the customer role.
{% endhint %}

1. When you join [GKSHOP](https://discord.gg/XUck63E) Discord, you can claim automatically get your customer roles for resources. This allows you to open support tickets and get support. Use the bot commands below on the [#customer-verify](https://discord.com/channels/577869674801397760/944679337112772618) discord channel.
2. You can find your tebex transaction id in the emails from Tebex. You may need to check your emails spam inbox or [here.](https://checkout.tebex.io/payment-history/login)

{% hint style="danger" %}
You can't get technical support unless you have a Tebex number. Having the product in your keymaster doesn't change this result.
{% endhint %}

## How to Claim Your Role

* Join our [Discord server](https://discord.gg/XUck63E).
* Go to the `#commands` [channel](https://discord.com/channels/577869674801397760/944679337112772618/1430560080373350404).
* Click the **🎫 Claim** button under the message.
* In the window that opens, you must enter your product [Tebex transaction (Tebex ID)](https://checkout.tebex.io/payment-history/login).
* After a few seconds, the bot will confirm:

  > ✅ Your role has been successfully assigned!

## How do I authorize team members?

{% hint style="info" %}
Select the *devadd user* option after using the /devadd command in the Discord channel. Then write your developer name and tag him there.
{% endhint %}

<figure><img src="https://1859156681-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ft4ljavSyu0jJXdm0X9Pd%2Fuploads%2FlJZVX2DjpGA7Kh7mZcnt%2Fdiscord-auth2.png?alt=media&#x26;token=98875968-27e0-43b7-a36e-8a56b809542a" alt=""><figcaption></figcaption></figure>

## How do I remove my team member role?

{% hint style="info" %}
Select the *devremove user-id* option after using the /devremove command in the Discord channel. Then write your developer discord id and use command.
{% endhint %}

<figure><img src="https://1859156681-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ft4ljavSyu0jJXdm0X9Pd%2Fuploads%2FRuFU7EjtnZbc5D8ifJur%2Fdiscord-auth3.png?alt=media&#x26;token=7ff6b3bd-a868-4da9-9120-b2444b167e17" alt=""><figcaption></figcaption></figure>