Common Issues

My cursor is stuck in the center

Enable raw input in your game settings.

I denied microphone access, how do I enable it again?

First make sure that FiveM is not running. Then remove the AppData\Roaming\CitizenFX\media_access.json file. Next time you connect to the server you will be prompted to allow access again.

Error: Media not found

You need to fill in the media section in serverconfig.lua.

Verification failed

You must fill in the Cfg.TebexTransactionID section in serverconfig.lua

If you lose your Tebex ID, we will not be able to help you find it.

iPhone(IOS) theme

Models for iPhone and Samsung vary by item

If you use iPhone item you will see it as iOS themed

If you use Phone item you will see it as Samsung themed

SearchPhoneItems error

• The order in server.cfg may be incorrect, check the installation page for this.
• There may be an inventory compatibility issue, check the custom inventory page for this.